Description
Job Description
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.
The Global GTM Operations team is responsible for overall productivity and effectiveness of the GTM organization, partnering closely with the sales team and teams across Stripe to drive initiatives. This role will partner directly with the head of the global Solution Architecture, whose team is responsible for pre-sales technical assessment and technical validation of Users in partnership with Sales.
Responsibilities
- Collaborate with Solution Architecture leadership and cross-functional stakeholders in developing go-to market strategy, resource plan and key performance metrics.
- Create and manage operational processes such as territory planning, quota setting, quarterly compensation.
- Work cross-functionally to investigate and conduct analysis on system and operational issues
- Develop and execute initiatives designed to optimize team efficiency and productivity
- Drive rhythm of business (weekly business reviews, monthly / quarterly business reviews) with strong operational rigor.
- Provide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them
- Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-making
- Drive critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity based milestones
- Oversee implementation of enabling systems and tools, working closely with internal systems teams
Requirements
- 8+ years of sales strategy and operations experience in a high-tech growth environment, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles.
- Bachelor's Degree in a related field (e.g. Finance, Business, Engineering, Mathematics)
- Strong business acumen and distinctive problem solving and analysis skills.
- Exceptional analytical skills and a structured approach to solving unique business problems
- Advanced SQL and Excel skills to include experience financial modelling
- Experience working with large data sets, especially in analyzing large imperfect data sets to solve problems and creating scalable reports and dashboards or ad-hoc analysis
- Stakeholder management experience - with strong communication and influencing skills.
- Self-starter and comfortable dealing with ambiguity.
- Communicate clearly, proactively, and concisely
- Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced and frequently changing environment
Preferred Qualifications
- MBA or higher degree in an analytical field
- Prior experience at a growth stage Internet/software company or FinTech
- Proficiency in BI visualization tools (e.g. Tableau)
- Experience in Salesforce.com as a user and report developer
- 2+ years of people management experience