Description
As a Solution Architect in the Field Engineering team at Vercel, you will serve as a trusted advisor to enterprise customers throughout their lifecycle, spanning both technical pre-sales and post-sales. You will qualify technical fit, design future-state architectures, run evaluations, and demonstrate how Vercel unlocks measurable business outcomes. Post-sales, you will act as a technical quarterback, helping customers successfully adopt and standardize on Vercel.
Responsibilities:
- Partner with Sales to lead technical discovery, qualify customer use cases, and shape solution strategy for key opportunities.
- Design target architectures for modern Agentic workflows, and AI and web applications on Vercel.
- Create and deliver tailored demos, technical presentations, and workshops that clearly articulate Vercel's value.
- Own and run proofs of concept and pilots end-to-end.
- Act as lead architect post-sale for strategic accounts, guiding onboarding and best practices.
- Proactively engage with customers on performance, reliability, and cost optimization.
- Collaborate with other members of the Field Engineering Team to standardize playbooks and patterns.
- Respond to and coordinate security, compliance, and architecture reviews.
- Capture recurring themes, patterns, and gaps from the field and feed them back into Product and Engineering roadmaps.
- Contribute to internal enablement and external content.
Requirements:
- Significant experience in a customer-facing technical role.
- Strong hands-on skills with JavaScript/TypeScript and modern web frameworks.
- Understanding of web performance, caching, networking, and security fundamentals.
- Experience with cloud platforms and SaaS and edge platforms.
- Empathy for developers and a passion for great developer experience.
Nice to have:
- Experience building AI-powered applications or Agentic workloads.
- Production experience deploying and operating Next.js or other modern frontend frameworks on Vercel.
- Familiarity with security and privacy standards such as SOC 2, PCI DSS, or HIPAA.