Description
Join GDIT's technology leading team supporting the Intelligence, Surveillance, and Reconnaissance (ISR) mission of the Airforce at Langley AFB, VA. As a Network Engineer Associate, you will provide Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise.
Responsibilities:
- Conduct fault management to detect, isolate, and correct abnormal network and information processing system component anomalies on a 24-hours-a-day, seven (7) days-a-week basis
- Monitor all nodes for operational integrity
- Respond to trouble calls
- Initiate and maintain trouble tickets and other logs to document these anomalies as well as corrective actions
- Populate and examine trouble and error logs for troubleshooting and capturing metrics
- Provide technical support to resolve the problem or escalate to the appropriate level
- Monitor and administer network tools for troubleshooting and metrics for trends analysis
- Log all network issues utilizing the 480 ISRW approved system of record for problems, errors, and maintenance
- Provide technical support in data network planning, engineering, and design
- Report all trouble calls upon receipt to the MCC in the DOC and provide hourly updates until resolution
- Provide quarterly metrics illustrating trends and workload to the COR in the form of a PowerPoint presentation
Requirements:
- TS/SCI Clearance
- 3+ years of network operations experience
- Demonstrated knowledge of network monitoring tools
- Shift work
- BA/BS or equivalent
- US Citizenship Required
Benefits:
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays