Manager, Safety Analytics

We're looking for an Analytics Manager to lead our Scaled Abuse Countermeasures and Research (SCAR) team, which safeguards Discord's platform integrity.

The SCAR team detects, analyzes, and disrupts high-volume threats through a combination of automated systems, deep research, and active incident response. As the Manager of Safety Analytics, you will lead and mentor a team of data analysts, scientists, and researchers who investigate active threats, identify platform abuse vectors, and uncover adversarial patterns.

Your responsibilities will include:

• Defining a strategic roadmap that prioritizes and disrupts the highest impact abuse operations through structured research, rigorous analyses, and live experimentation.
• Collaborating closely with the safety machine learning team to improve models by identifying the threat signals that translate into long-term, automated countermeasures.
• Partnering cross-functionally with Product, Engineering, Data Science, Policy, Legal, and Revenue, influencing safety-by-design decisions upstream of abuse.
• Influencing capacity toward high-impact infrastructure, such as automated rule engines, ML models, or agent moderation tools.

To qualify, you should have:

• 2+ years of people management experience leading technical teams, including engineers, data scientists, analysts, applied researchers, or equivalent.
• 4+ years of experience working in a Trust & Safety domain, such as fraud, spam, scams, account compromise or other high-volume threats.
• Fluency in SQL and/or Python for data investigation and pattern analysis.
• Strong analytical problem-solving skills, with expertise in measurement and experimentation.
• Demonstrated ability to drive automation adoption within operations or incident response workflows that increase the team's leverage and reduce manual work.
• Excellent communication and cross-functional collaboration skills, with an ability to translate complex technical topics into clear takeaways for senior leadership.

Bonus points if you have:

• Experience leveraging LLMs or AI agents for incident response, investigation automation, or signal triage.
• Experience tackling scaled abuse at large social platforms, marketplaces, or other high-volume consumer products.
• Threat intelligence research background, including understanding of internet infrastructure and the tools and techniques attackers use.
• A strong passion for Discord and/or gaming, and an appreciation for the communities we serve.
• A relevant degree in Computer Science, Machine Learning, Statistics, or a related quantitative field, or equivalent practical experience.

The US base salary range for this full-time position is $220,000 to $275,000 + equity + benefits.