Description
Electronic Arts creates next-generation entertainment experiences that inspire players and fans worldwide. All employees are part of the story here, part of a connected community across the globe. This is a place where creativity thrives, new perspectives are welcomed, and ideas matter. One team where everyone is engaged in the games.
The Quality Verification and Standards (QVS) team is an important part of the development process, delivering relevant insights that support game teams to improve software performance and enhance gameplay. As a Quality Designer II, you will be part of the Quality Verification (QV) team that helps deliver and protect revenue for Golf Clash. You will act as a feature owner and subject matter expert for key team deliverables, enhancing gameplay experience by integrating new technologies and driving test automation and process improvements within QV operations.
Responsibilities:
- Re-establish senior onsite Quality Verification leadership in Manchester by owning feature and live-service quality strategy, embedding risk-based quality input earlier in planning, production, feature development, and release-readiness decisions, and strengthening product-health visibility through reporting and analytics.
- Reinforce the Manchester–Hyderabad operating model by improving context sharing, aligning expectations and standards, partnering with Hyderabad Engineering on automation, AI-enabled workflows and scalable tooling, and mentoring contributors across both locations to build a more analytics-driven quality culture.
- Involved in extensive hands-on testing routine to ensure full knowledge of the title under test at all times and be prepared to extend immediate testing requirements to the local development team.
- Design and execute advanced manual and automated test suites that provide extensive coverage across areas of responsibility.
- Interpret product-level data and adapt existing metrics or KPIs to continuously raise quality requirements.
- Build advanced, accurate reports leveraging multiple data sources to deliver targeted insights to project stakeholders.
- Take a data-driven approach to test prioritization, basing decisions on live patterns, telemetry, and unique product factors.
Qualifications:
- Strong analytical, collaborative, and communication skills to engage effectively with development teams in a fast-paced, live environment.
- Experience using data to engineer informed testing solutions and prioritize daily workflows in collaboration with leadership.
- Ability to build strategic cross-functional relationships and develop test plans that incorporate alternative validation methods (data, telemetry, and automation).
- Active contribution to Quality Designer (QD) community goals by owning initiatives, delivering outputs, and proactively engaging peers for feedback.
- Champion of collaboration who consults with subject matter experts to achieve broader craft goals.
- Hands-on experience with defect tracking software (preferably Jira), QA planning tools, and Mobile platforms.
- Skilled in writing comprehensive test plans and cases using black, grey, and white box testing practices.
- Exposure to Mobile games and associated development ideologies.
- Excellent written and verbal English skills to clearly report testing progress and status to team members and management.
Desired Qualifications:
- Proven experience using tools like Confluence, Slack, or Miro to collaborate effectively with off-site teams.
- Passion for innovative testing through automation, data-driven methods, AI tools, and prompt writing for game QA.