Description
The Workplace Digital team at Logitech is seeking a skilled Security Systems Administrator to support the physical security technology portfolio and the data, reporting, and integration layer that sits on top of it.
The ideal candidate has a strong background in Lenel OnGuard electronic access control and Milestone XProtect video management, paired with practical experience writing SQL queries against system databases and working with REST APIs to move data between platforms.
Responsibilities:
Focus Area 1: Security Platform Operations & Support
- Configure, maintain, and troubleshoot Lenel OnGuard, including access levels, cardholder records, badge configuration, readers, panels, and alarm/event routing.
- Support Milestone XProtect maintenance, including camera onboarding, recording servers, retention and storage policies.
- Monitor operational security systems for errors, alerts, and overall system health, proactively resolving issues before they affect end users.
- Ensure security platforms integrate cleanly with IT-managed infrastructure, directory services, and cloud-hosted platforms.
Focus Area 2: Data, Reporting, Automation & Integration
- Write and optimize SQL queries and stored procedures against OnGuard and XProtect databases to support operational and management reporting.
- Build and maintain dashboards and scheduled reports covering access activity, alarm volumes, device availability, badge and cardholder data quality, and system health metrics.
- Develop integrations using platform APIs and SDKs to connect security systems with HR, identity, ticketing, workplace, and business intelligence platforms.
Focus Area 3: Compliance and Governance
- Make compliance part of everyday workflows.
- Tracks potential issues with mitigating actions to demonstrate ongoing compliance.
- Supports continuous improvement to enhance the work environment.
Cross-Functional & Project Responsibilities
- Act as the technical liaison between Workplace Digital, IT, security operations, and site leadership, ensuring consistent system performance and clear escalation paths.
- Participate in incident response workflows, troubleshooting and escalating security system issues that impact operations.
- Manage overarching security technology projects, such as platform upgrades, camera and reader refreshes, integration rollouts, new ventures and reporting initiatives.
Requirements:
- At least 4 years of verifiable hands-on experience administering Lenel OnGuard and Milestone XProtect in an enterprise environment.
- Working SQL proficiency, including joins, aggregation, and query optimisation against production databases.
- Experience consuming and building against REST APIs or platform SDKs.
- Basic understanding of IP networking as it applies to security devices and video transport.
- Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Preferred Qualifications:
- Scripting experience (PowerShell, Python) for automation and data handling.
- Experience with a BI or reporting tool (Power BI, Tableau, or similar).
- Familiarity with identity and HR systems as sources of truth for access provisioning.
- Manufacturer certifications in OnGuard and/or XProtect.
- Experience supporting a 24/7 operational environment.
Location: This position will be based out of Dallas, Texas area working hybrid out of our Dallas office.
Compensation: This position offers an annual base salary typically between $75,000 and $96,000, depending on location and experience.
Benefits: Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.