Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
As a Pharmacy Technician at CVS Health, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist patients and customers to deliver an exceptional experience.
Responsibilities:
- Support the pharmacy team in delivering operational and service excellence within your store
- Assist patients and customers to deliver an exceptional experience
- Ensure that pharmacy operations run smoothly, patients' prescriptions are filled promptly, safely, and accurately, and provide caring service that exceeds patient expectations
- Operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication
- Complete basic inventory activities, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
- Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
- Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
- Deliver additional patient healthcare services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Requirements:
- Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
- State-level licensure and national certification requirements vary by state
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Attention and Focus: ability to concentrate on a task over a period of time, pivot quickly from one task to another to meet patient and business needs, and confirm prescription information and label accuracy, ensuring patient safety
- Customer Service and Team Orientation: actively look for ways to help people, notice and understand patients' reactions, and respond appropriately
- Communication Skills: use and understand verbal and written communication to interact with patients and colleagues, utilize active listening, and give full attention to what others are saying
- Mathematical Reasoning: ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
- Problem Resolution: identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options
- Physical Demands: be mobile and remain upright for extended periods of time, lift, scan, and bag items, reach overhead, stretch or reach out with the body, arms, and/or legs to grasp items, move fingers repetitively, extend hand(s) and arm(s) multiple directions to place, move, or lift items, control precision, stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, visual inspection involving small parts, occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force, frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force, consistently lift and/or exert a negligible amount of force to move objects
Benefits:
- Comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families
- Eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues, depending on hours worked and eligibility, including dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs