Description
The Closing Team Leader role at Target involves leading a team to complete tasks and ensure a smooth shopping experience for guests. The role requires demonstrating inclusivity, modelling a service culture, and driving sales growth.
Responsibilities:
- Demonstrate inclusivity by valuing diverse voices and approaches
- Model, train, and coach expectations to deliver the service standard
- Understand the role in sales growth and how each area contributes to total store profitability
- Lead and demonstrate a culture of executing all best practices
- Problem-solve and prioritize across multiple business areas
- Assist leaders through communication and collaboration
- Support the leader with store operations
- Use business planning tools to share priorities and business updates
- Take action to achieve performance goals
- Evaluate candidates for open positions and develop a guest-centric team
- Support team onboarding and learning
- Support the leader in establishing clear goals and expectations
- Follow all safe and secure training and processes
- Address all store emergency and compliance needs
- Demonstrate a culture of ethical conduct, safety, and compliance
- Lead and demonstrate a safety culture
- Model creating a welcoming experience for guests
- Demonstrate how to engage with guests when assistance is needed
- Lead by thanking guests and letting them know they're happy they chose to shop at Target
- Model the execution of physical security processes
- Support merchandise protection strategies
- Support guest services such as order pickup and Drive-up orders
Requirements:
- Previous retail experience preferred but not required
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Ability to lead and hold others accountable
- Ability to communicate on multiple frequency devices and operate handheld scanners
- Ability to work independently and as part of a team
- Ability to manage workload and prioritize tasks independently
- Welcoming and helpful attitude towards all guests and team members
- Effective communication skills
- Capability to remain focused and composed in a fast-paced environment
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation