Description
We are seeking a Shift Lead to join our team at 15-20 Grafton Street, Dublin 2. As a Shift Lead, you will play a crucial role in leading the fill operation, delivering a sales floor that is ready to trade, and taking operational responsibility for coordinating resource to Serve, Sell and Fill.
Responsibilities:
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening
- Allocate resource effectively to deliver a quick payment experience
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times
- Coordinate the team to deliver a clean, safe and well-presented store
- Play their part in creating a great team atmosphere that is inclusive of everyone
- Role model great Customer Service
- Role model the M&S behaviours and Colleague Expectations across the store
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues
- Support nearby stores if operationally required
- Responsible for being a key holder and answering call outs as required
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Job Info:
- Full-time position
- Flexible shift pattern