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From the employer's careers site First seen 3 Nov 2026

Intern – Regional Coordination, Process Optimization and Digital Workflow Solutions (Regional Coordination and Support Unit (RCSU))

Description

The Internship Programme aims at attracting talented students and graduates who have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities.

The Regional Coordination and Support Unit (RCSU) plays a critical role in connecting Headquarters (HQ) and Regional Offices (ROs), ensuring smooth coordination and effective support across IOM’s global operations.

Responsibilities

  • Design, develop and maintain SharePoint sites, Power Apps and Power BI dashboards to support RCSU coordination, reporting and information management functions.
  • Contribute to the enhancement of knowledge-sharing platforms to ensure accessibility and usability for global and regional stakeholders.
  • Design and produce visually clear digital communication pieces (dashboards, templates, workflow visuals) for use across HQ, Regional Offices and Country Offices.
  • Support process mapping and optimization to streamline workflows across regional coordination functions.
  • Assist in preparing materials and briefings for technical meetings, workshops and consultations involving HQ and regional stakeholders.
  • Collaborate with cross-functional teams to identify opportunities for operational improvement through innovative digital solutions.
  • Gain a comprehensive understanding of IOM institutional processes, strategies and governance mechanisms relevant to RCSU initiatives.
  • Support the design, testing and iteration of AI-assisted workflows within approved IOM enterprise tools.
  • Provide practical support to a initiative developing AI-supported solutions for the Executive Office Special Advisers.

Learning Objectives

  • Develop basic skills in coordination across the Organization.
  • Gain exposure to IOM's institutional tools and procedures.
  • Build professional skills in teamwork, communication, and organization.

Qualifications

  • Bachelor’s degree in Information Management, Information Technology, Business Process Management, or a related field.
  • Practical experience with Power Apps and the broader Microsoft 365 ecosystem.
  • Practical experience using generative AI tools.
  • Demonstrated proficiency with Microsoft Power BI, including dashboard design and data visualization, and with SharePoint site and workflow development.
  • Demonstrated knowledge of digital transformation tools and AI applications.
  • Fluency in English is required (oral and written).

Benefits

  • Depending on experience and location, interns are granted a small monthly stipend to help offset costs.
  • IOM covers Interns against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the internship.

Skills

Required

  • Microsoft Power BI
  • SharePoint
  • Power Apps
  • AI-assisted workflows
  • Digital transformation tools

Nice to have

Ready to apply?

You apply with the employer directly. Their original posting is here: https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/23478

Apply on International Organization for Migration (IOM)