Description
We are seeking a motivated and professional Investigations and Removals Officer to join our Parking Enforcement Service.
This role involves investigating complex cases of parking fraud, blue badge misuse, permit abuse, and persistent evaders, as well as supporting vehicle removals operations.
Key responsibilities include:
- Investigating parking fraud, blue badge misuse, forged permits, and persistent offenders
- Collecting and preparing evidence for prosecutions and court proceedings
- Conducting interviews under caution and attending court as a witness when required
- Undertaking surveillance, site visits, and enforcement activities across the borough
- Supporting vehicle removal operations and car pound activities
- Working collaboratively with Police, legal representatives, and other key stakeholders
- Preparing reports, witness statements, and statistics relating to investigations and prosecutions
- Using body-worn video, communication systems, and enforcement technology to support investigations
- Completing witness statements and MG11/Pace interviews
The successful candidate will be an organised and resilient professional with strong investigative and communication skills, able to deal with members of the public in challenging situations and make sound decisions based on evidence and legislation.
Requirements include:
- Experience in interviewing people face-to-face
- Preparing witness statements (MG11 etc.)
- Using body-worn cameras
- Driving license
- Willingness to go out on a truck and assist with the removal of vehicles
- Experience investigating cases, gathering evidence, and preparing reports
- Willingness to be present on a truck as a Civil Enforcement Officer picking up vehicles, persistent evaders, and conducting blue badge misuse checks
- Experience working with the public in potentially confrontational situations
- Strong written and verbal communication skills
- Experience obtaining witness statements and presenting information clearly
- Knowledge of parking enforcement and associated legislation
- A full UK driving license
- Good IT skills, including Microsoft Office and database systems
- Knowledge of GDPR and information governance requirements
The salary for this position is GBP 41,511 per year.