Description
We are seeking a highly motivated and customer-focused Bank Advisor to join our team at Postbank Filialvertrieb AG in Wuppertal. As a Bank Advisor, you will provide comprehensive advice to private customers on digital media, including telephone, video consultation, chat, and co-browsing.
Your main responsibilities will include:
- Providing demand-driven advice to private customers on topics such as accounts, service, digitalization, and product portfolio
- Actively exploring cross-selling potential and selling standardized products in the areas of investment, provision, and private credit
- Utilizing digital media confidently in consulting and leveraging all available tools in an omnichannel-capable workspace
- Maintaining high service quality according to customer-oriented sales principles and regulatory requirements
- Conducting all necessary pre- and after-sales activities
To be successful in this role, you should have:
- Completed commercial training, preferably as a bank clerk
- Comprehensive knowledge of financial services and products
- Sales experience
- EU-Vermittlerrichtlinie (EU-VRR) certification
- Cost awareness and ability to think and act in a business-oriented manner
- PC skills and ability to learn job-specific systems
In terms of personal requirements, you should:
- Possess strong communication and interpersonal skills
- Be a team player with a willingness to learn and develop continuously
- Demonstrate a high level of motivation and sales orientation
- Have excellent analytical skills and quick comprehension
In return, we offer:
- A secure, permanent, and responsible job in a motivated and dynamic team
- Attractive remuneration, including a good salary, Christmas and vacation bonuses, and performance-related pay
- A 38.5-hour workweek with a balanced work-life balance
- Opportunities for career advancement and professional development
We also provide a wide range of benefits, including:
- Emotional well-being through counseling services and mental health support
- Physical fitness through comprehensive check-ups, vaccinations, and healthy living guidance
- Social networking opportunities through flexible working hours, family services, and a diverse cultural environment
- Financial security through pension plans, employee benefits, and mobility support
The position is available in full-time and part-time.
If you have any questions about the recruitment process, please contact Bianka Henning at 0228-920-32222.