Description
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The Unity Programme is a major transformation initiative that will provide HM Revenue and Customs (HMRC), the Department for Transport, the Ministry of Housing, Communities and Local Government, and their Arm’s Length Bodies and Agencies with a modern and efficient system platform. The programme will improve self-service, staff management, financial management and accounting across government. This role sits within the Finance Change Team in HMRC’s Chief Finance Officer (CFO) business group, working primarily alongside the Unity Programme.
As a Finance Change Process Manager, you will work with the Finance Change Process Lead, business stakeholders, subject matter experts and programme teams to support the design, testing and implementation of finance and procurement processes. While the role may support wider finance change priorities, its primary focus will be the end-to-end Purchase-to-Pay process.
Responsibilities:
- Supporting the design, documentation and implementation of end-to-end Purchase-to-Pay and associated finance processes.
- Working with process owners and subject matter experts to understand business requirements and assess proposed process and system designs.
- Developing and maintaining detailed standard operating procedures (SOPs), process maps, process documentation, business requirements and supporting materials.
- Reviewing current and future processes to identify gaps, risks, control changes and opportunities for improvement, standardisation or automation.
- Supporting design decisions by clearly explaining business requirements, process dependencies and potential impacts.
- Supporting in the development of end-to-end business test scenarios that reflect realistic Purchase-to-Pay journeys and finance outcomes.
- Reviewing testing outcome evidence and providing recommendations on whether expected outcomes have been achieved.
- Supporting defect identification, prioritisation, management and resolution with business and programme teams.
- Supporting process assurance activities and maintaining a clear audit trail of requirements, decisions, evidence and outcomes.
- Identifying changes to roles, responsibilities, controls and ways of working arising from the implementation of Unity.
- Supporting business readiness, implementation and change management activities to help users understand and adopt new processes.
- Building effective relationships across finance, procurement, commercial and programme teams.
- Communicating complex process and system information clearly to specialist and non-specialist audiences.
- Managing competing priorities and delivering high-quality outputs within a large and fast-moving transformation environment.
- Supporting wider Finance Change priorities where required.
Person specification:
- A strong understanding of end-to-end Purchase-to-Pay processes and associated finance processes.
- Good working knowledge of procurement and finance systems, such as SAP Ariba, SAP S/4HANA or other ERP platforms.
- Experience of analysing and improving business processes, with the ability to document processes clearly and support the development and maintenance of process documentation.
- Strong stakeholder management and communication skills, with the ability to work collaboratively across multiple teams.
- The ability to manage competing priorities and deliver outcomes within a fast-paced transformation environment.
Benefits:
- Salary of £45,544 - £55,157 per year
- HMRC contributes £13,194 towards being a member of the Civil Service Defined Benefit Pension scheme.
- Flexible and Hybrid Working policies
- Generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Family friendly policies
- Personal support
- Coaching and development