Lead Data Center Technician

SpaceXSI was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceXSI is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.

As a Lead Data Center Technician at SpaceXSI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR).

Responsibilities:

• Report to the job site during initial construction and report back to the engineering team as required.
• Perform troubleshooting and monitoring of the servers and network in our data centers and global points of presence.
• Rack and stack data center network equipment.
• Maintain warehouse inventory and asset management using our internal application.
• Label and troubleshoot fiber/optics cables.
• Perform power supply cabling, installation, troubleshooting, and repair.
• Install racks, servers, and switches; this includes staging racks in place, cabling, power up, and handoff of hardware to the provisioning team for customer capacity allocation.
• Manage, respond to, and resolve data center operations tickets used cross-functionally within SpaceXSI via Jira.
• Create and maintain documentation of tasks and standard operating procedures.
• Receive and decommission data center hardware.
• Manage vendor returns for infrastructure under and out of warranty.
• Manage spare parts inventory within the data center.
• Define, design, and implement network layouts and solutions within our data centers.

Basic Qualifications:

• High school diploma or equivalency certificate.
• 5+ years of experience working with server, storage, compute, and network hardware.
• 5+ years of experience troubleshooting and repairing servers and networking infrastructure.
• 5+ years of experience in inventory management, and ordering, receiving, and shipping server and network equipment.

Preferred Skills and Experience:

• Strong Linux skills.
• Experience being on-call and ability to respond to critical events as needed.
• Experience leading Data Center Infrastructure projects.
• Curious to always learn new things within the Data Center World.
• Excellent prioritization and time management skills.
• Able to work in a fast-paced environment.
• Detail-oriented.
• Oracle experience.
• Inventory management.
• 4+ years of experience in structured cabling copper/fiber.
• 4+ years of experience in power and cooling concepts inside the data center.