Description
Flagship Pioneering is seeking a Senior Research Systems Analyst to join its Scientific Cloud team. The successful candidate will be responsible for administering and configuring core research platforms such as Benchling, CDD Vault, Quilt, AWS, Code Ocean, and Seqera.
The Senior Research Systems Analyst will work closely with stakeholders to gather requirements, translate them into system configurations, troubleshoot issues, and provide training to researchers.
Key responsibilities include:
- Administering and optimising core research systems, including ELN, LIMS, data management platforms, and other scientific tools
- Collaborating with stakeholders to gather requirements and translate them into actionable system configurations and enhancements
- Providing Tier 2/3 technical support and troubleshooting for research, scientific, and data management systems
- Monitoring system performance, coordinating with IT infrastructure teams on uptime and capacity, and managing vendor relationships for supported platforms
- Implementing system configurations, data structures, and integrations tailored to each company's stage and scientific priorities
- Training startup teams on platform best practices and workflows
- Maintaining working knowledge of AI features available within core research platforms and developing practical use cases and recommendations
- Creating high-quality user documentation, training materials, and quick-reference guides for research systems
- Designing and delivering training sessions and onboarding programs that drive system adoption and empower researchers
- Staying current with developments in laboratory informatics and cloud-native data management
- Identifying opportunities to improve system usability, data quality, and researcher productivity
- Supporting process improvement initiatives and contributing to IT project delivery
The ideal candidate will have:
- A Bachelor's degree in Information Technology, Computer Science, Bioinformatics, or a life sciences-related field
- At least 5 years of experience supporting, configuring, or administering laboratory or data management systems within the life sciences industry
- Hands-on experience with one or more core research platforms
- Familiarity with AI/ML concepts and an interest in how AI features are being embedded into enterprise research platforms
- Demonstrated ability to create clear technical documentation, training materials, and user-facing guidance
- Strong analytical and problem-solving skills
- Excellent communication skills
Flagship Pioneering offers a salary range of $108,000 - $148,000, healthcare coverage, annual incentive program, retirement benefits, and a broad range of other benefits.