Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
As a VP Carrier and Captive Analytics, your primary purpose will be to direct and manage a team that provides visibility into the life cycle of client vision from an enterprise intelligence perspective.
Responsibilities:
- Lead the Carrier and Captive analytics strategy and roadmap, setting priorities, sequencing investments, and building a dedicated capability aligned to business and client needs.
- Establish the data and governance foundation required to scale Carrier and Captive analytics.
- Build actionable operational and leadership insights, translating complex multi-account, multi-policy, and parent/child structures into trusted rollups, metrics, and decision tools.
- Use analytics to drive client value and growth, partnering across Operations, Client Services, Finance, and Marketing.
- Direct a team that manages business analytics and pipeline.
- Develop and oversee client relationship management enterprise solutions.
- Provide strategic direction for business intelligence, contact management system, and client base intelligence analytics.
- Oversee business and communications engagement analytics and present information to business key holders.
- May oversee budget management for the business area.
Supervisory Responsibilities:
- Administer company personnel policies and follow company staffing standards and training recommendations.
- Interview, hire, and establish colleague performance development plans.
- Provide support, guidance, leadership, and motivation to promote maximum performance.
Qualifications:
- Bachelor's degree in a related field from an accredited college or university preferred.
- Ten (10) years of related experience or equivalent combination of education and experience required.
Skills & Knowledge:
- Excellent oral and written communication skills, including presentation skills.
- PC literate, including Microsoft Office products.
- Analytical and interpretive skills.
- Strong organisational skills.
- Excellent interpersonal skills.
- Proven management/leadership skills.
- Ability to create and complete comprehensive, accurate, and constructive written reports.
- Ability to work in a team environment.
- Ability to meet or exceed Performance Competencies.