Description
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
The role is to deliver a high-quality statutory review service for homelessness and housing decisions, ensuring all reviews, appeals and complaints are investigated thoroughly and completed within legal deadlines. It involves making complex, legally robust decisions, managing a demanding caseload, and liaising closely with solicitors, MPs, the Ombudsman and partner agencies. The post also drives service improvement by identifying issues, providing guidance to staff, and promoting a strong homelessness-prevention approach.
We’re looking for someone with strong expertise in homelessness and housing legislation who can confidently apply complex law to real cases. You’ll need excellent analytical skills to investigate evidence and produce clear, robust review decisions within strict statutory deadlines. We want a skilled communicator who can write high-quality responses for MPs, the Ombudsman and vulnerable households, while maintaining professionalism and empathy.
Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks