Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide exceptional customer service, ensuring customers feel valued every time they shop with us
- Confidently recommend and sell our newest food products to customers
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience
- Adapt to changing demands of the retail environment, working across various areas of the store
Requirements:
- Be at least 18 years old
- Thrive in a high-pressure environment, staying sharp, fast, and focused during busy periods
- Be digitally confident, with ability to utilise digital tools to enhance the customer experience
- Flexible and able to work varied shifts, including early mornings
Working Hours:
- Sunday: 06:00-10:00
- Wednesday: 04:00-08:00
- Thursday: 04:00-08:00
- Saturday: 04:00-08:00
Benefits:
- Opportunity to be part of a leading retailer
- Collaborative and supportive team environment
- Chance to develop skills and advance in your career