Description
We are seeking a General Merchandise Team Leader to join our team at Target. As a General Merchandise Team Leader, you will be responsible for leading a team of hourly team members and providing a consistent experience for our guests.
The starting pay range for this position per hour is $20.75 - $22.75, and the full pay range is $20.75 - $35.25 per hour. Pay is based on several factors, including labor markets, education, work experience, and certifications.
As a General Merchandise Team Leader, you will be responsible for:
- Consistently delivering guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
- Ensuring every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
- Actively observing and providing feedback, holding team members accountable while recognizing great guest experience moments
- Reviewing area guest, financial, and team outcome metrics to identify opportunities, taking action to improve, and aligning team on the right behaviors and execution
- Leading the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement
- Educating team members on how operational procedures affect inventory management, store profitability, and product availability
- Assessing reporting to identify gaps in GM processes and assisting in developing a plan to resolve
- Being an expert of operations, accuracy, process, and efficiency
- Assigning daily tasks to team members based on planned workload and guest traffic patterns
- Establishing clear goals and expectations and holding team members accountable
- Helping with efficient delivery to our guests by leading pick, pack, and ship fulfillment work accurately
- Enabling a consistent experience for our guests by ensuring product is in stock, available, accurately priced, and signed on the sales floor
- Staying informed about relevant trends and products to educate team members
- Evaluating candidates for open positions and developing a guest-centric team
- Identifying team members for future leader positions and utilizing growth development to build a talent pool
- Supporting guest services such as back-up cashier and digital fulfillment processes
- Demonstrating inclusivity by valuing diverse voices and approaches
- Demonstrating a culture of ethical conduct and following all Target policies and safety procedures
- Leading and demonstrating a safety culture through modeling and recognizing safe behaviors
This role requires:
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred but not required
- Ability to lead and hold others accountable
- Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment
- Ability to work independently and as part of a team
- Ability to manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
Target offers eligible team members and their dependents comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more. Other benefits include 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.