Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a Clinical Trial Coordinator / Clinical Site Associate at ICON, you will support site management activities and ensure that clinical trials are conducted efficiently, compliantly, and to the highest quality standards.
Responsibilities:
- Supporting site activation activities, including the collection, review, and tracking of essential documents and approvals.
- Maintaining up-to-date site information and status in clinical trial management systems and trackers.
- Assisting CRAs and project teams with site communications, follow-up, and resolution of site-level queries.
- Coordinating logistics for site visits and meetings, including scheduling, documentation preparation, and follow-up actions.
- Ensuring accurate filing and maintenance of essential documents to support inspection and audit readiness.
- Collaborating with internal stakeholders to support timely site payment processing and issue resolution.
- Contributing to process improvement initiatives and sharing best practices to enhance site support efficiency.
Your Profile:
- Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent experience.
- Initial experience in clinical research, administration, or a similar regulated environment is preferred.
- Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines.
- High attention to detail and accuracy in documentation and data entry.
- Effective written and verbal communication skills, with a customer-focused approach to site support.
- Proficiency with MS Office and comfort working with electronic systems and databases.
- Ability to work collaboratively in a team environment and adapt to changing priorities.
Rewards & Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways