Software Engineer || (Authentication)

Pindrop is looking for a Software Engineer to join the Authentication team. As a Software Engineer on the Authentication team, you will help build and operate the cloud services and infrastructure behind Passport as the platform continues its migration to the cloud.

Responsibilities:

• Design, build, test, and maintain cloud services and workflows that support Passport and Authentication systems.
• Contribute to projects from design and implementation through rollout and operational support, primarily using Go and Python.
• Develop and operate cloud-native services across AWS and GCP, including technologies such as Kinesis, DynamoDB, and S3.
• Apply established engineering patterns and contribute improvements to service reliability, scalability, performance, security, and maintainability.
• Participate in technical discussions and help evaluate tradeoffs involving reliability, latency, security, cost, complexity, and delivery timelines.
• Identify technical issues and operational risks within the systems you work on and collaborate with the team to address them.
• Partner with software engineering, test engineering, research, and product teams to deliver new capabilities and improve existing systems.
• Participate in code reviews, design reviews, and technical discussions, providing constructive feedback and learning from other engineers.
• Help investigate and resolve production issues, and turn operational learnings into improvements to monitoring, alerting, runbooks, deployments, and service quality.
• Use modern observability tools to understand system behaviour, troubleshoot issues, and reduce recurring operational problems.
• Contribute to the team's engineering practices through documentation, knowledge sharing, and collaboration.
• Participate in the team's on-call rotation, including helping cover after-hours alerts as distributed support coverage expands.

Requirements:

• 2-5 years of Software engineering experience
• Expertise in programming language of Golang (Go)
• Experience with cloud computing environments, especially AWS or GCP
• Familiarity with Data Structures, Algorithms, and Concurrency
• Knowledge of different Data Storage technologies such as Redis, MySQL, etc.
• Knowledge of Docker and container orchestration frameworks such as Kubernetes
• Ideally, experience with AWS managed services such as S3, ElastiCache and DynamoDB
• Linux/Unix system internals.
• Proven track record of providing stable and secure code in production environments
• Experience building microservices and RESTful APIs preferred
• CI/CD pipelines using tools such as GIT, Jenkins, Spinnaker preferred
• Experience with infrastructure as code tools like Terraform or AWS CDK preferred
• Experience with Python preferred

Benefits:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from - including an employer-provided “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family!
• Identity protection through Norton LifeLock
• Remote-first culture with opportunities for in-person team events
• New hire and recurring monthly home office allowance
• Happy hours, ping pong and foosball, drinks and snacks, and monthly massages!
• Remote and in-person team activities
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine