Description
Job Overview
Flexdrive is seeking a Repair Coordinator to own the complete repair and parts lifecycle for its 24/7 AV operations in Nashville, Tennessee.
Responsibilities
Work Order & Repair Cycle Management
- Process repair orders from diagnostics, inspections, and automated alerts.
- Assign work to technicians based on skill, workload, and depot priorities.
- Verify labor, parts, and 'Three Cs' documentation before closing completed repairs.
- Track vehicle downtime against SLAs and escalate stalled repairs.
- Review technician time against standard repair times to identify training needs.
- Liaise with technicians and operations teams to optimize vehicle turnaround.
Inventory & Parts Management
- Manage on-site inventory of AV components, consumables, and spare parts.
- Execute receipts, consumption, cycle counts, and discrepancy reconciliation through SAP.
- Track parts deliveries and expedite critical orders to prevent downtime.
- Pre-kit parts for scheduled work orders and manage inbound freight intake.
- Allocate parts to active work orders and ensure accurate consumption tracking.
Security & Quality Compliance
- Maintain strict chain-of-custody for AV proprietary hardware.
- Secure, limited-access storage for high-value components.
- Maintain quarantine areas for non-conforming parts and verify inbound shipments.
- Report discrepancies within 24 hours.
- Maintain audit-ready Repair Order and inventory records.
System Operations & Reporting
- Log parts consumption and serial-number tracking in the fleet management system.
- Generate inventory and service reports to analyze consumption and cycle-time trends.
24/7 Coordination & Safety
- Lead daily pass-down meetings and maintain handover documentation.
- Provide on-call mobile support for off-hours crews.
- Coordinate with parts suppliers and repair vendors.
- Handle hazardous materials and waste streams per EHS/NFPA standards.
Technical Requirements
- Proficiency with ERP or similar inventory management systems (SAP strongly preferred).
- Ability to use fleet/shop management tools.
- Competency with mobile devices and inventory scanning equipment.
- Basic Microsoft Office/Google Workspace skills.
- Understanding of inventory management best practices.
Experience
- High school diploma or equivalent required; Associate degree preferred.
- 2+ years of experience with Shop Management Systems and ERP systems.
- Demonstrated experience managing high-value or sensitive inventory.
- Strong attention to detail with a proven track record of maintaining high fleet availability and inventory accuracy.
- Experience with automotive parts nomenclature and handling procedures preferred.
- Physical capabilities including lifting up to 50 lbs and operating material handling equipment.
- Forklift Certification: Willingness to obtain and maintain OSHA-compliant forklift certification.
- Valid driver's license with clean driving record.
Benefits
- Medical, dental, and vision insurance options.
- Mental health benefits.
- Family building benefits.
- Salaried team members have unlimited paid time off.
- 401(k) plan.
- 18 weeks of paid parental leave.
- Pre-tax commuter benefits.
- Lyft Pink.
Pay Information
The expected base pay range for this position in the Nashville area is $20.11 - $25.13.