Description

MediCard Phils., Inc. is looking for a TeleMedicine Admin Associate to provide assistance to patients and doctors for teleconsultation needs.

Responsibilities:

Provide assistance to patients regarding telemedicine-related inquiries and concerns
Contact patients via email or phone to address scheduling matters
Issue Letters of Authorization (LOA) to patients as required
Troubleshoot and resolve basic telemedicine platform and connectivity issues
Coordinate consultation schedules and facilitate communication between patients and doctors
Manage and organize daily consultation schedules for assigned physicians
Prepare and consolidate consultation summary data for daily or periodic accomplishment reports
Serve as a liaison between doctors and MediCard to support smooth coordination and information flow
Perform other administrative and operational tasks as assigned