Description
Join the team at Thomson Reuters as a Training Administrator! You'll partner with the wider Scaled Customer Success and Training Administration Team to maintain on-demand training materials and live webinar calendars within the Learning Management System (LMS) for Thomson Reuters Legal products.
Key Responsibilities:
- Maintain global webinar calendar by uploading dates for events two months in advance
- Enter new global webinar courses using information provided by the instructor
- Edit webinar courses as needed using information provided by the instructor
- Provide analytics on webinar registrations and attendance to key stakeholders
- Work with internal partners to provide recommendations on webinar best practices
- Oversee LMS related queries coming into a central Teams Channel
- Upload and maintain eLearning courses as needed to the LMS
- Create and maintain a library of Customer Training badges via the LMS
- Intake new registrations and enroll users accordingly via the LMS
- Oversee LMS registration queries coming into a central Microsoft Forms location
- Provide analytics on LMS registrations and usage to key stakeholders
- Maintain additional eLearning content as needed via microlearning technology platforms
- Manage projects from start to finish in collaboration with various internal teams and any necessary external vendors
Required Qualifications:
- Bachelor's degree
- Fluent English
- Knowledge and working experience with learning management systems (LMS) and content management systems
- Experience with Microsoft Office Suite and collaboration tools such as Teams and SharePoint
- Strong written and verbal communication skills, specifically English proficiency
- Creative thinker, open to change, and learns quickly when facing new problems
- Strong attention to detail
- Proven project management and organization skills
Preferred Qualifications:
- Knowledge and working experience with Docebo (LMS)
- Knowledge of legal systems
What's in it For You?:
- Hybrid Work Model: flexible hybrid working environment
- Flexibility & Work-Life Balance: supportive workplace policies
- Career Development and Growth: culture of continuous learning and skill development
- Industry Competitive Benefits: comprehensive benefit plans
- Culture: award-winning reputation for inclusion and belonging
- Social Impact: opportunities to make an impact in the community