Description
The Care Coach 1 assesses and evaluates members' needs and requirements to achieve and/or maintain an optimal wellness state by guiding members/families toward and facilitating interaction with resources appropriate for the care and wellbeing of members.
The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers, and then connecting members with quality services to promote their ultimate well-being and drive health outcomes.
Responsibilities:
- Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel
- Assess and evaluate members' needs and requirements to establish a member-specific care plan
- Ensure members are receiving services in the least restrictive setting to achieve and/or maintain optimal well-being
- Plan and implement interventions to meet those needs
- Coordinate services, monitor and evaluate the case management plan against the member's personal goals
- Guide members/families towards resources appropriate for their care
Requirements:
- Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
- Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience
- Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience
- Case Worker with a minimum of 6 years of Health Services/Case Management Experience
- Prior experience with Medicare & Medicaid recipients
- Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook
- AHCA Fingerprint Required
- Valid state driver's license and proof of personal vehicle liability insurance
- Ability to work Monday-Friday 8:30am-5:00pm
Preferred Qualifications:
- Bilingual English/Spanish with ability to pass a Language Proficiency Exam
- Community Health Worker
- Prior nursing home diversion or long-term care case management experience
- Experience with electronic case note documentation and documenting in multiple computer applications/systems
- Experience working with the geriatric population
- Experience with health promotion, coaching, and wellness
- Knowledge of community health and social service agencies and additional community resources
- 701B Certification
- Medication application (RFA) experience
Benefits:
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance