Description
Join Deliveroo's Global Delivery Operations team as a Merchant Operations Manager in London. This hybrid role involves improving delivery operations for high-volume restaurant and grocery partners, ensuring seamless launches and optimal performance.
Responsibilities:
- Drive delivery operational excellence by diagnosing and resolving bottlenecks for high-volume partners.
- Champion partner feedback in Product to embed partner voice into new feature development.
- Lead partner expansion and launches, ensuring high operational performance.
- Partner with Commercial teams to provide operational updates and align KPIs.
- Deliver impactful cross-functional projects using data to build business cases.
Requirements:
- Proven stakeholder management and influence.
- Structured project management experience.
- Data-driven analytical skills.
- Proactive problem-solving abilities.
- Negotiation and commercial acumen.
Benefits:
- Make a visible impact every day.
- Learn fast in an entrepreneurial environment.
- Build a career, not just a role.
- Deliver together in an inclusive culture.