Principal Software Engineer, Productivity

We are seeking a product-minded Principal Software Engineer to set technical direction, build the systems behind plugins, and improve how models use them. You will lead complex initiatives across teams and own problems from diagnosis and design through implementation and release.

Responsibilities:

• Set technical direction and lead complex initiatives across the Plugin Ecosystem, aligning architecture and execution across teams.
• Drive product and design decisions with cross-functional partners, helping define priorities and shape intuitive experiences for users and developers.
• Design and ship APIs, SDKs, and services that developers use to extend ChatGPT and Codex.
• Build intuitive experiences that help users discover, install, and use plugins to get more done.
• Make plugins easier to create, test, publish, update, and share.
• Improve when and how models use plugins, from choosing the right plugin to completing a task.
• Improve plugin reliability and interaction quality across ChatGPT and Codex.
• Build consistent permissions, approvals, and admin controls that help individuals and organizations confidently adopt plugins.
• Work with developers and partners to turn recurring problems into improvements to the platform, tooling, and documentation.
• Collaborate across engineering, Product, Research, Security, and Trust & Safety to scale plugin infrastructure and deliver safe, reliable execution.
• Raise the engineering bar through mentorship, thoughtful code reviews, and clear technical guidance.

Requirements:

• 10+ years of software engineering experience, with a track record of building and shipping products or platforms that people and developers rely on.
• Led complex technical initiatives across teams and driven product and design decisions in close partnership with product managers and designers.
• Strong opinions about APIs and abstractions, and can explain the tradeoffs behind your decisions.
• Experience with identity, permissions, or integration-heavy systems is especially valuable.
• Enjoy talking with users and developers, understanding what they’re trying to accomplish, and turning recurring problems into product and platform improvements.
• Can move between product questions and technical details, collaborate across teams, and take an ambiguous problem through to production.
• Comfortable working across web interfaces and backend systems.

Benefits:

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts.
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental leave.
• Paid time off.
• 13+ paid company holidays.
• Mental health and wellness support.
• Employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily meals in our offices, and meal delivery credits as eligible.
• Relocation support for eligible employees.