Description
Join the Treasury Technology team as a Treasury Analyst and support daily payment balancing across checks, ACH, IACH, and wires. Troubleshoot application issues and partner with Treasury and Technology teams to strengthen controls and improve the user experience.
Essential Functions:
- Lead daily payment file balancing across Treasury applications to ensure accurate and timely processing of incoming and outgoing transactions.
- Validate system totals against bank acknowledgements and confirmation emails, research discrepancies, and escalate issues with clear facts and urgency.
- Monitor Treasury dashboards, emails, jobs, files, integrations, and scheduled processes to confirm successful execution and identify exceptions early.
- Troubleshoot rejected, failed, or delayed payment jobs by reviewing logs, error messages, file formats, and application activity.
- Partner with product owners, IT teams, Treasury Technology, and internal support teams to resolve issues, reduce risk, and improve service quality.
- Track recurring issues and recommend system, control, or process improvements that improve accuracy, timeliness, and compliance.
- Use strong communication and follow-through to keep stakeholders informed during incidents, escalations, and daily production support.
Qualifications:
- Bachelor's degree in finance, accounting, information technology, business, or a related field.
- 2+ years of experience in treasury, banking technology, application support, payment operations, financial systems, or a related field.
- Strong understanding of payment processing workflows, financial systems, and banking products or services.
Preferred Qualifications:
- Experience supporting production applications, researching failed jobs, and resolving system or file issues.
- Ability to read logs, analyze error messages, and perform functional troubleshooting.
- Strong Microsoft Excel skills and working knowledge of common payment or data file formats.
- Strong organizational, analytical, communication, and problem-solving skills.
- Ability to manage multiple priorities, meet deadlines, and work with urgency and accountability in a fast-paced environment.
- Collaborative approach with the ability to work across departments, technology teams, and geographies.
- Experience with Treasury Management Systems, payment hubs, or payment gateways, such as ION/Reval, Bottomline Technologies, SWIFT, or FSI Track.
- Experience with dashboards, job monitoring tools, user provisioning, access reviews, or audit support.
- Leadership experience guiding work, supporting teammates, or coordinating issue resolution across teams.
Compensation and Benefits:
- Hourly rate of 26 - 39 USD, depending on experience and geographic location.
- Eligible to participate in an annual bonus plan.
- Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs.
- 401(k), company-paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.