Job Description

As a Sales Advisor - Safety Officer at Marks & Spencer's Liffey Valley location, you will play a crucial role in delivering an exceptional customer experience. You will serve and sell in-store and through digital channels.

Hours of Work

This is a 22-hour contract with 16 fixed hours. The remaining 6 hours will be flexible, provided with 3 weeks' notice.

Week 1: Sunday: No hours Monday: 09:30-13:30 Tuesday: 08:00-12:00 Wednesday: No hours Thursday: 18:00-22:00 Friday: No hours Saturday: 08:00-12:00

Week 2: Sunday: No hours Wednesday: No hours Friday: No hours Saturday: 18:00-22:00

Week 3: Sunday: No hours Wednesday: No hours Friday: No hours

Week 4: Sunday: No hours Wednesday: No hours Friday: 09:30-13:30 Saturday: No hours

Key Accountabilities

Customer

Proactively serve customers and model service behaviours to create an exceptional experience.
Prioritise customers over tasks.
Maintain an inspiring shopping environment through excellent product presentation and availability.
Participate in Plan A activities to support store and local community initiatives.

Selling

Confidently sell to customers using product knowledge.
Ask questions to understand customer needs and offer personal recommendations.
Actively participate in store events to achieve selling targets.
Identify selling opportunities at all service points.

Store

Understand store business priorities and contribute to improving performance.
Follow safe and legal working practices.
Work productively to minimise losses.
Deliver key activities and operational processes efficiently.

Team

Flexibly work across the store and support colleagues.
Take ownership of personal development and share knowledge with colleagues.

Everyone’s Welcome

Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

Description