Description
Join our team in the M&S Café at Braehead Shopping Centre, Glasgow, as a Christmas Customer Assistant. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You will be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Responsibilities:
- Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
- At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
- Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
- Flexibility is also vital. You'll adapt quickly, working where needed with pace.
Work Pattern:
- Week One: Tuesday 12:00 - 16:00, Wednesday 12:00 - 16:00, Friday 15:00 - 19:00, Saturday 14:00 - 18:00
- Week Two: Sunday 12:00 - 16:00, Thursday 12:00 - 16:00, Saturday 13:00 - 17:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December