Description
Grafana Labs is looking for a Staff Field Engineer to join their team remotely from the Netherlands. The Field Engineering team works closely with Presales Solution Engineering, Product, and Marketing to ensure that Solution Engineers have the tools, collateral, enablement, and experts they need to close business.
As a Staff Field Engineer, you will advise on and support strategic deals and customer engagements, collaborate with Solution Engineers and Observability Architects on complex technical challenges, and serve as a mentor to Senior Field Engineers and Solution Engineers.
Responsibilities:
- Advise on and support strategic deals and customer engagements
- Serve as a company-recognised Subject Matter Expert (SME) in one area of the Grafana Platform
- Craft and deliver compelling value-based stories to help the sales team technically close deals
- Own end-to-end creation and curation of technical training content
- Architect, engineer, and maintain a live production environment
- Act as a key influencer in product direction
- Serve as a presenter for Strategic Marketing events
- Provide technical guidance for a specific product area
- Help update and improve product documentation
- Mentor Senior and Staff Solution Engineers and Field Engineers
Requirements:
- Minimum of 8+ years of related technical experience
- Excellent understanding of Grafana and associated technologies
- Recognised Subject Matter Expert (SME) depth in at least one area of the Grafana Platform
- Deep working knowledge across multiple technologies in the Observability space
- Expert-level knowledge in at least one adjacent domain
- Has created and maintained at least one product training asset
- Demonstrated experience partnering cross-functionally with Product Management and Engineering
- Comfortable with at least one modern programming language
- Working familiarity with Linux
- Practical experience using AI tools
- Able to architect a modern application on one of the primary cloud providers
- Proven track record building and delivering strategic technical content
- Deep understanding of the sales process
Benefits:
- 100% Remote, Global Culture
- Scaling Organisation
- Transparent Communication
- Innovation-Driven
- Open Source Roots
- Empowered Teams
- Career Growth Pathways
- Approachable Leadership
- Passionate People
- In-Person onboarding
- Balance is Key
Salary: 137,000 EUR - 165,000 EUR