Quality Designer II

Electronic Arts Quality Verification Studio in Kuala Lumpur is seeking a Quality Designer II to advocate for player experience and shape quality from the ground up. In this role, you will lead end-to-end quality strategies for complex game systems using data-driven insights and advanced testing methodologies to influence development and mitigate release risks early.

Responsibilities:

• Strategic Planning & Execution: Design and execute holistic, end-to-end quality strategies, test plans, and coverage for complex game systems aligned with overall project goals.
• Data-Driven Quality: Leverage project data and key metrics to establish quality standards, streamline workflows, forecast trends, and communicate impactful insights to stakeholders.
• Test Automation & Web Expertise: Build scalable test automation frameworks (using Playwright or Cypress) and perform technical testing on React, Node.js, iFrame integrations, and HTTP headers embedded in native applications.
• Problem Solving & Influence: Drive shift-left testing practices, uncover complex issues impacting player experience, perform root-cause analysis, and collaborate with developers to embed quality best practices early.
• Non-Functional Testing: Validate application stability and user experience across compatibility, interruption, load, and stress testing scenarios.
• Craft Leadership: Champion Quality Design standards, mentor junior testers, and share industry knowledge across EA teams.

Qualifications:

• 5+ years in quality-driven roles, including 2+ years as a test lead, technical lead, or quality designer.
• Proven experience in stakeholder management, risk mitigation, and full lifecycle SDLC with Agile methodology.
• Technical Skills: Hands-on experience with web testing (React, Node.js, iFrames, HTTP headers) and building test automation with Playwright or Cypress.
• Solid background in mobile/game testing and practical non-functional testing.
• A mindset for innovation and exploring modern solutions, including AI-powered tools.
• Bilingual proficiency in reading and writing English and Mandarin.

Benefits:

Electronic Arts offers a comprehensive benefits program that includes medical coverage, mental wellness support, retirement savings, paid time off, parental leave, free games, and more. The company also encourages the development of environments where teams can excel.