Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As a Tow and Storage Negotiation Specialist, your primary purpose will be to analyze mid- and higher-level general auto claims to determine scope of damages, ensure ongoing adjudication of claims within company standards and industry best practices, and identify subrogation of claims and negotiate settlements.
Responsibilities:
- Manage mid-level and higher-level auto commercial and personal lines claims by gathering information to determine exposure
- Assign reserve values to claims, make claims payments as necessary, and settle claims up to designated authority level
- Assess liability and resolve claims within evaluation
- Approve and process assigned claims, determine benefits due, and manage action plan pursuant to the claim or client contract
- Manage subrogation of claims and negotiate settlements
- Communicate claim action with claimant and client
- Ensure claim files are properly documented and claims coding is correct
- Maintain professional client relationships
Additional Responsibilities:
- Perform other duties as assigned
- Travel as required
Qualifications:
- Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
- Secure and maintain the State adjusting licenses as required for the position
- Four (4) years of claims management experience or equivalent combination of education and experience required
Skills & Knowledge:
- Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles as applicable to line-of-business
- Excellent oral and written communication skills, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiating skills
- Ability to create and complete comprehensive, accurate and constructive written reports
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies