Description
Join GDIT's mission-driven team supporting the Department of Defense as we help unify the Air Force's cyber defense to outpace threats with shared insight, faster decisions, and stronger mission protection.
The Lead Product Support Manager manages the full lifecycle of hardware and software assets supporting the large DoW Defensive Cyber enterprise. This includes managing the end-to-end procurement, inventory, and supply chain logistics for physical hardware assets and enterprise software licenses, cloud service subscriptions, and digital certificates.
Key responsibilities:
- Establish and maintain a centralized software asset management (SAM) framework to monitor license consumption and ensure continuous compliance with vendor agreements.
- Manage obsolescence planning for sensors, servers, deployable platforms, and enterprise applications.
- Coordinate hand-off/hand-over of procured hardware assets to Government and Government-designated contractors for physical installation, configuration, and platform engineering.
Priority technical skill sets:
- Expertise in enterprise hardware/software lifecycle management, procurement workflows, and digital supply chain compliance.
- Strong understanding of SAM frameworks, license tracking, cloud subscription management, and digital certificate oversight.
- Configuration Management experience.
- Experience coordinating delivery, onboarding, and replacement of enterprise hardware and software assets.
Qualifications:
- Bachelor's degree in a relevant field and 8-10 years lifecycle product support.
- 5+ years hardware/software license management.
- 3+ years in DoW logistics or asset management preferred.
Benefits:
- 401K with company match.
- Comprehensive health and wellness packages.
- Internal mobility team dedicated to helping you own your career.
- Professional growth opportunities including paid education and certifications.
- Cutting-edge technology you can learn from.
- Rest and recharge with paid vacation and holidays.