Description
As a Customer and Trading Manager at Sainsbury's Supermarkets Ltd, you will be responsible for the day-to-day running of a small supermarket store. You will work closely with a small team of managers to ensure the store operates efficiently and effectively, providing excellent customer service.
Key responsibilities include:
- Managing the day-to-day operations of the store
- Ensuring excellent customer service is provided
- Leading a team of colleagues to achieve sales and customer satisfaction targets
- Managing performance and capability of colleagues
- Conducting disciplinaries and ensuring scheduling and pay are accurate
To be successful in this role, you will need:
- Previous line management experience in a fast-paced, operational environment
- A track record of delivering excellent customer service and coaching colleagues to do the same
- Experience of leading a team in a customer-facing environment
- Operational leadership skills
- Demonstrated success in meeting or exceeding KPIs
In return for your hard work, we offer a competitive salary, ranging from £31,700 depending on experience, plus a range of benefits, including:
- 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat
- Annual bonus scheme
- Free food and hot drinks
- Generous holiday entitlement
- Pension scheme with employer matching contributions
- Cycle to Work scheme
- Wellbeing support
We are committed to being an inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome.