Manager of Applied AI Architecture, Commercial

As the Manager of Commercial Applied AI Architects at Anthropic, you will drive adoption of frontier AI across mid-market and SMB customers by leading a team of technical architects who help companies build and deploy with the Claude API, Claude Code, the Agent SDK, and Claude for Enterprise.

Responsibilities:

• Manage, coach, and grow a team of Commercial Applied AI Architects, setting a high bar for technical credibility, customer impact, and speed
• Own hiring for your team as it scales, defining the profile, running the loop, and building onboarding that gets new architects into customer conversations quickly
• Set goals and run reviews for your team, and develop each architect's career with clear, direct feedback
• Decide where your team's depth goes. Own the qualification and prioritization framework for Applied AI engagement across a very large book, and be comfortable saying no
• Work alongside your architects on their most consequential engagements, from technical discovery through deployment and expansion, and model what great looks like without taking the work off their plate
• Build and own the segment's technical playbooks for Claude API integrations, Claude Code rollouts, agentic architectures on the Agent SDK, and Claude for Enterprise deployments, and turn account-level wins into reusable assets that scale one-to-many
• Partner closely with Commercial sales leadership and Account Executives to co-build segment strategy, tighten the AE-to-architect operating model, and drive adoption across mid-market and SMB
• Ensure your team consistently surfaces how mid-market companies are building with Claude, and translate that signal into actionable feedback for Product and Engineering
• Represent Anthropic technically at customer sites, workshops, roadshows, and events, and contribute to thought leadership through content and speaking
• Stay ahead of the AI engineering landscape, including agentic architectures, eval design, context engineering, and developer tooling, and keep your team operating at the frontier

Requirements:

• Have 7+ years of experience in technical customer-facing roles (Solutions Architect, Sales Engineer, Forward Deployed Engineer, or similar), with 3+ years managing pre-sales or technical go-to-market teams
• Know how to hire well, coach effectively, give hard feedback kindly, and create an environment where builders do their best work
• Have led technical teams in a high-velocity, high-volume sales motion, where the constraint is your team's capacity rather than pipeline, and have a real point of view on how to allocate scarce technical talent across a large book
• Bring builder credibility. You have built and deployed LLM-powered applications, you understand what separates a prototype from a production system, and you can hold your own with a customer's engineering leadership
• Have hands-on familiarity with agentic architectures, LLM evaluation, and modern AI developer tooling, and can coach architects through the design decisions their customers face
• Have a systems mindset. When you see a problem, your instinct is to build one thing that serves ten customers rather than ten things that serve one
• Are comfortable in ambiguous, early-stage environments where the playbook does not exist yet, and have a track record of building structure as you go
• Have strong executive presence and can build trust with technical and business leaders alike
• Have a genuine passion for making powerful technology safe and societally beneficial