Engineering Manager, Edge SRE

Job Description

We are looking for an Engineering Manager to lead the Edge SRE team in London. You will lead and develop a team of SREs that are responsible for Cloudflare edge production and building the tools for all teams to understand and interact with it.

Responsibilities

• Lead a team of engineers who are working to keep the Cloudflare edge reliable and scalable
• Mentor, grow, and empower your team by giving them the skills, confidence and motivation to make decisions
• Help the individuals on your team to build and execute personal development plans that align with Cloudflare's goals and objectives
• Take an active role in prioritizing the roadmap for the SRE Org
• Drive cross-team and cross-org alignment in engineering, infrastructure and product teams
• Partner with other Engineering Managers across Cloudflare to achieve reliability outcomes for their services
• Participate in deep technical design discussions within your team, and across partner teams, and ensure that we're building the right systems and keeping the quality high

Requirements

• 5+ years of software engineering, reliability, or operations experience in a customer-focused environment
• 2+ years experience managing a team of 5 or more engineers on projects in the areas of: distributed systems, tooling, Linux, Internetworking, infrastructure security or infrastructure management
• Comfortable collaborating and co-ordinating on cross-team projects and workflows
• Can provide a strong technical vision for systems and infrastructure teams
• Experience building services and systems, have successfully taken projects from inception to production, and are comfortable diving in to provide leadership for major projects when needed
• Capable of leading a discussion with upper management, and are able to tailor the level of technical detail to suit your audience

Desirable Skills

• Hands-on experience with software or reliability engineering
• Experience leading and hiring a team that builds and runs tools and platforms
• Excel at planning and overseeing execution to meet commitments and deliver with predictability
• Incident root cause analysis and follow-ups
• Incident management
• Comfortable managing teams/projections with deadlines and short release cycles
• Experience using observability tools such as Jaeger, OpenTracing, ELK, Prometheus, Thanos, Grafana, Clickhouse
• Experience running and maturing distributed systems
• Familiarity working with Proxies, DNS, Databases, Internet and Security
• Experience developing tools and APIs