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JLL

Owner's Representative - Flagship Corporate Headquarters

JLL
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onsite senior full-time Hong Kong

First indexed 3 Oct 2026

Description

This is a single-site leadership role with full accountability for the performance, resilience, and long-term value of a major international banking client's flagship corporate headquarters.

As the Owner's Representative on the ground, you are the ultimate accountable person for everything that happens within the building,operationally, financially, and strategically.

You will operate with a landlord mindset, treating the asset as if it were your own investment. Your mandate is to protect and enhance its value through proactive lifecycle management, rigorous risk governance, and strategic capital planning,moving decisively beyond reactive facilities management toward Total Cost of Ownership (TCO) and Net Operating Income (NOI) optimization.

On-Site Asset Stewardship

  • Ensure all systems are engineered for reliability, resilience, and efficiency,not just functionality.
  • Validate condition assessments and performance data to reflect real-world asset deterioration.
  • Enforce compliance with building codes, fire safety, and environmental regulations,exceeding minimum standards to achieve industry best practice.

Risk Ownership & Operational Resilience

  • Lead development and testing of Business Continuity Plans (BCP) tailored to the building's criticality.
  • Act as gatekeeper for Operational Technology (OT) security, ensuring BMS and IoT devices meet cyber-hygiene standards to prevent breaches.
  • Drive the Risk Acceptance Process: document unresolved risks, quantify business impact, and secure formal client sign-off on mitigation timelines.

Lifecycle Planning & Capital Strategy

  • Develop and execute a 10–15-year Capital Expenditure (CapEx) roadmap grounded in predictive analytics and asset performance data.
  • Replace 'run-to-fail' with proactive replacement cycles for major building systems.

Value Creation & Investment Mindset

  • Consider the building as an income-generating asset. Identify and execute initiatives that enhance market relevance, sustainability, and valuation.
  • Champion value-add opportunities: energy retrofits, ESG upgrades, space repositioning, or technology integration.

Financial Oversight & Executive Reporting

  • Lead annual budgeting, forecasting, and financial reporting for the site,with a focus on asset health, not just cost control.
  • Deliver Quarterly Business Reviews (QBRs) to bank leadership, reporting on NOI, valuation trends, liquidity, and project ROI.
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Workspace-Experience-and-Operations-Lead_REQ532869