Description
We are seeking a Patient Services Coordinator to join our team at PT Solutions Physical Therapy. As a Patient Services Coordinator, you will be the vital link between patients, providers, and insurers, ensuring every step of the care journey is seamless, efficient, and supportive.
Responsibilities:
- Reconcile patient payments and units billed while following HIPAA guidelines
- Verify insurance coverage and manage benefits
- Obtain authorization and prior authorization
- Manage over-the-counter collections and reconcile charges weekly and monthly
- Maintain relationships with patients, providers, clinicians, and internal operational departments
Qualifications:
- High School or GED diploma required
- 1-2 years of customer service experience, preferably in healthcare
Schedule:
- Full-time position
- Monday-Thursday 7AM-7PM, Friday 7AM-5PM
- Flexible to work at 4 clinics in Racine area
Compensation:
- Pay Range: $18-24/hour
- Competitive compensation with performance-based incentives
- Medical, dental, vision, 401K with match, and other great benefits
- Paid Time Off (PTO) and Sick Leave or Extended Illness Bank (EIB) accrual
- Reimbursement for endurance race entry fees