Partnership Distribution Risk & Compliance Senior Executive - Chuyên viên Cấp cao Quản lý Rủi ro và Tuân thủ Kênh Phân phối Đối tác

Prudential’s purpose is to be partners for every life and protectors for every future.

The Partnership Distribution Risk & Compliance Senior Executive is responsible for:

Risk Monitoring & Governance Support

• Supporting the implementation and ongoing maintenance of the Partnership Distribution Risk & Control Framework.
• Performing regular monitoring of risk indicators, control effectiveness, and emerging risk trends across Partnership Distribution.
• Maintaining Risk Registers, issue logs, and remediation tracking records.
• Identifying sales areas with heightened sales quality risk exposure via data analysis.
• Escalating identified risks and control weaknesses to management in a timely manner.

Sales Conduct & Customer Outcome Monitoring

• Monitoring sales conduct indicators, policy replacements, persistency trends, and other conduct-related risks.
• Performing root cause analysis and recommending corrective actions.
• Conducting review activities, including insurance document retrieval and detailed reviews of insurance policies.

Stakeholder Coordination & Governance Engagement

• Collaborating with relevant departments during review and analysis activities.
• Supporting the preparation of governance materials, risk reports, and management presentations.
• Following up on agreed action plans to ensure timely closure of identified issues.

Regulatory & Audit Support

• Supporting the implementation of regulatory changes impacting Partnership Distribution.
• Assisting in gathering information and evidence required for audits and regulatory reviews.
• Tracking remediation actions arising from audits and investigations.

Risk Analytics & Early Warning Monitoring

• Developing and maintaining risk dashboards and management information reports.
• Analyzing sales, operational, and customer data to identify emerging risks and adverse trends.
• Preparing reports to PD Management on a monthly basis.

Risk Awareness & Capability Building

• Supporting risk awareness initiatives and governance training programs.
• Contributing to the sharing of lessons learned and best practices.

Job Accountability

• Ensuring sales quality management activities are effectively conducted.
• Ensuring timely escalation and reporting of sales quality issues.
• Ensuring effective collaboration with all relevant stakeholders.

Qualifications

• BS degree in Finance and Banking, Economics, Statistics, or related fields.
• Experiences in related industries such as banking, auditing, or consulting are considered a plus.

Experience

• At least 3 years of experience in risk and control, analysis, investigation, market conduct, compliance, audit, or relevant fields.
• Candidates with working experience in finance or insurance industry are an advantage.

Knowledge and Skill

• Proven knowledge of sales performance, sales best practices/malpractices, operational controls, and information security.
• Proven working experience related to Analysis, Internal Control, and/or Auditing, Risk.
• Proficient in spreadsheets, databases, MS Office.
• Sound and practical business acumen and business judgment.
• Good analytical skill, negotiation skill, problem-solving skill.
• Professional communication skills, presentation, reporting in English and Vietnamese.