Sales Assistant & Party Host

Diversity matters at Lush, a partly employee-owned, family-run company that prioritizes fairness and kindness in the workplace.

As a Sales Assistant & Party Host, you'll be the face of the store, providing a fun and engaging shopping experience for customers. You'll use your product knowledge to offer personalized recommendations, perform product demonstrations, and hand out tailored samples.

Key Responsibilities:

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs and provide personalized recommendations.
• Deliver exceptional customer service using in-depth product knowledge.
• Assist in hosting in-store events and maintain a clean, tidy shop floor.
• Support sales targets and manage stock levels efficiently.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.

Skills, Knowledge & Expertise

• Customer Experience: Deliver exceptional customer service and inspire positivity.
• Teamwork: Collaborate with colleagues to achieve goals and foster a positive work environment.
• Communication: Maintain open and respectful communication with colleagues and customers.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave
• Enhanced paternity leave
• Flexible working arrangements
• Access to employee-led Community Networks