Description
We are seeking an individual to provide administrative and technical support to the CTIS team. The successful candidate will have primary responsibility for drafting, preparing, issuing, and maintaining insurance policies and related documentation, with a secondary focus on maintaining insurer logs and internal broking systems.
Responsibilities:
- Draft, prepare, and maintain insurance policy documentation, endorsements, renewals, and associated policy records.
- Review policy documentation to ensure accuracy, consistency, and compliance with insurer requirements and internal standards.
- Produce policy schedules, certificates, and supporting documentation within agreed service standards.
- Liaise with the team, insurers, and clients to obtain information required for policy issuance and amendments.
- Ensure all policy documentation is accurately recorded and maintained within company systems.
- Maintain insurer logs, ensuring information is accurate and current.
- Support the development and maintenance of policy templates and standard wording.
- Assist in interpreting and applying policy wordings under the guidance of senior team members.
- Identify and resolve discrepancies within policy documentation prior to issuance.
- Maintain a detailed understanding of policy structures, endorsements, coverage provisions, and documentation requirements.
Requirements:
- Previous experience drafting, processing, or administering insurance policy documentation.
- Excellent written communication skills with the ability to produce accurate and professional policy documents.
- Exceptional attention to detail and document checking skills.
- Experience working within the insurance market, ideally handling policy issuance, renewals, or technical documentation.
- Strong organisational and prioritisation skills.
- Proficient in Microsoft Word and Excel.
- Understanding of FCA requirements and insurance regulatory standards.
- Cert CII (or working towards) desirable.
What we offer:
- A career that you define.
- Opportunities for growth and development.
- A diverse and inclusive work environment.
- Reasonable adjustments to ensure the position aligns well with your needs.