Description
Spire Southampton Hospital are seeking an experienced administrator to join the Cancer Services team on a Part-time Permanent basis. As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.
Responsibilities:
- Provide administrative support to ensure the smooth running of the ward for patients, visitors and staff
- Greet and provide a customer-focused, professional and effective service to all Patients, Consultants, and Visitors to the hospital
- Deal with all telephone enquiries in an efficient and courteous manner
- Give clear, concise information to all enquiries
- Liaise with Catering Department regarding orders for refreshments by patients and visitors
- Inform insurance companies if extended length of stay is required to keep insurance companies informed of emergency admissions
- Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete
- Ensure that all filing of results and other information is accurately filed in the patient’s notes
Requirements:
- Previous relevant experience in an administrative support role, within a similar industry
- Oncology specific admin experience ideal but not essential
- Excellent attention to detail
- Customer Service skills
- Process driven
- Team player
- Computer literate
- Adept at handling various calls on a daily basis
- Excellent verbal and written communication skill
Contract:
- Permanent
- Part-time, 18 hours per week
- Working hours: 8am-4pm
Benefits:
- Competitive salary
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance