Manager, People Data & Analytics

The Manager, People Data & Analytics is a champion for insights generation and analytics within Chanel's People & Organisation function.

The role centres on uncovering business-relevant insights, translating data into impactful stories, and enabling data-driven decision making.

The impact you can create at CHANEL

Business Insights & Decision Support

• Lead and execute data analysis projects, focusing on generating actionable insights that support strategic people decisions.
• Explore datasets across domains and markets to identify patterns, trends, and key performance drivers using advanced analytics tools.
• Translate complex data into clear, compelling narratives that drive stakeholder understanding and engagement.
• Support storytelling and decision making by combining quantitative analysis with qualitative context.

Dashboarding & Analytics Visualization

• Design and maintain intuitive dashboards, ensuring visualizations are clear, relevant, and support business conversations.
• Develop semantic models that accurately reflect business logic and enable nuanced KPI tracking.
• Provide ongoing support and enhancements to analytics products, prioritizing usability and stakeholder feedback.

Continuous Improvement and Capability Building

• Track adoption and business impact of analytics solutions, using feedback to refine and improve data products.
• Develop and maintain documentation of KPI dictionaries, analytics standards, and business logic for accessibility and clarity.
• Champion analytics literacy and foster a data-driven culture within the People & Organisation function.
• Ensure compliance with data governance, quality, and other applicable standards.

Documentation & Communication

• Maintain clear, accessible documentation of data sources, definitions, and dashboard specifications.
• Communicate updates, insights, and changes proactively to stakeholders, ensuring transparency and engagement.

Your Success Measures:

• Increased relevance and impact of performance measures, insights, and data products for storytelling and decision making.
• Higher adoption and meaningful use of dashboards and analyses across Chanel's People & Organisation teams.
• Elevated analytics literacy and data-driven decision making within the function.

You are Energised by

• Translating data and analytics into compelling stories for non-technical audiences.
• Creating business impact through stakeholder engagement and actionable insights.
• Delivering exceptional experiences and enabling data-driven decision making.

What You Will Bring

• Bachelor's or Master's degree in Analytics, Data Science, Statistics, Business Intelligence, HR Analytics, or a related field.
• Extensive hands-on experience in people analytics, business intelligence, or workforce insights generation.
• Proven ability to design and execute advanced analytics projects, including hypothesis-driven analyses and the testing of business-relevant questions.
• Hands-on experience with Python or R for statistical analysis and modeling is highly valued.
• Expertise in turning raw data into actionable insights, using both descriptive and diagnostic analytics to uncover patterns, trends, and performance drivers.
• Demonstrated experience in communicating findings, crafting compelling data stories, and engaging stakeholders for business impact.
• Familiarity with predictive modeling, experimentation (A/B testing), and scenario analysis to support evidence-based recommendations.
• Proficiency in Power BI, Tableau, Excel (including pivot tables), and SQL for data exploration, visualization, and insight generation.
• Experience working with HR data, processes, and systems (Workday, HR Data Warehouse, etc.) is an advantage.
• Experience in a Global matrix organisation and managing within a complex ecosystem is an advantage.
• Passion for enabling a data-driven culture and building analytics capability within teams.