Description
At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams.
Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members' tables, acting as a point of contact between the kitchen/bar and the floor.
Key duties:
- Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
- Maintain a spotless, pristine work environment.
- Provide service to and be accountable for an assigned section.
- Develop relationships with members to provide personalized service.
- Polish cutlery ensuring they are ready for service.
- Prepare any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc).
- Perform opening and closing procedures including but not limited to the set up and break down of stations.
- Ensure all service equipment is handled carefully and stored correctly.
- Maintain a spotless and pristine working environment.
- Attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
Benefits:
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year's continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Requirements:
- 2–3 years in a similar high-end dining environment
- Excellent food and beverage knowledge, including wine service
- Strong interpersonal and teamwork skills with a hands-on approach
- Confident, polished, and professional demeanour
- Exceptional communication and organisational skills
- Familiarity with POS systems and reservation software