Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, and prioritize safety and quality in everything we do.
As a Shift Supervisor, you will be a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through excellent customer service. When there is no manager or Operations Supervisor onsite, you will lead the store staff, ensure smooth store operations, and complete all opening and closing procedures.
Essential Functions:
- Management:
- Work effectively with store management and store crews
- Supervise the store's crew by assigning, directing, and following up on activities
- Communicate information effectively to and from store management and crews
- Customer Service:
- Assist customers with questions, problems, and complaints
- Promote CVS customer service culture
- Handle customer relations issues according to company policy and promote a positive shopping experience
- Maintain customer/patient confidentiality
- Merchandise/Presentation:
- Price merchandise
- Stock shelves
- Execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise
- Reset departments following planograms
Required Qualifications:
- Deductive reasoning ability, analytical skills, and computer skills
- Advanced communication skills and supervision skills
- Ability to work a flexible schedule, including early mornings, overnights, and weekends, and to respond to urgent issues
Preferred Qualifications:
- Experience as a retail supervisor
Education:
- High school diploma or equivalent preferred but not required
Anticipated Weekly Hours:
- 40
Time Type:
- Full-time
Pay Range:
- $17.00 - $26.00
Benefits:
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs