Description
As a John Lewis Partner Fitter, you'll combine hands-on skill with a warm, customer-focused approach to deliver exceptional in-home experiences.
In this role, you'll fit a variety of premium window dressings, including curtains, blinds, shutters, poles, and tracks to our 'Right Fit First Time' standard.
Proudly acting as a brand ambassador for the John Lewis brand, you'll bring our values to life in customers' homes while delivering an exemplary service every day.
Due to its nature, you need to be 18 years or older to work in this role and have a full clean driving licence.
This role will cover the Peter Jones and Kingston Catchments, you will be required to be able to collect goods from these areas as part of your working day.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.25 per hour.
Key Responsibilities
- Safely and accurately fit home furnishing products and window dressings (curtains, blinds, shutters, poles, and tracks) to the 'Right Fit First Time' standard.
- Provide a professional customer experience in homes by demonstrating products, offering expert advice, and making tailored recommendations.
- Manage your daily appointment schedule efficiently to ensure smooth, punctual visits.
- Drive safely and inline with the Partnerships driver handbook guidelines, between customer homes, service buildings, and branches using a business vehicle, picking up goods from designated collection points.
- Maintain up-to-date product knowledge through occasional branch visits, contributing to the success of your team and wider Home Service operations.
Essential skills/experience you'll need
- Full, clean driving license
- Excellent Customer service skills
- Good understanding of technology
- Communication skills
- Confidence working independently
Desirable skills/experience you may have
- Proven sales experience
- Experience using DIY tools
- Understanding of window dressings
- Experience fitting Home Furnishing products
Pay: £30,500.00 - £43,300.00 Annual Contract Type: Permanent Hours of Work: Varied hours of full-time work across Monday to Saturday. Job Level: Partnership Level 9