Senior Business Analyst

At Morgan & Morgan, we're seeking a Senior Business Analyst to join our Strategy & Operations team. You will identify opportunities to streamline business operations through AI, automation, and intelligent workflows.

Responsibilities:

• Partner with leadership to identify, prioritize, and implement AI-driven process improvements.
• Design, build, and maintain AI-powered workflows using Claude Code, Cowork, and similar tools.
• Collaborate with the engineering team to design document review and information extraction workflows that leverage LLMs and process automations.
• Build automations that connect internal systems, move and reconcile data, and reduce manual labor.
• Write, test, and continuously improve prompts and AI workflows to ensure reliable, high-quality output.
• Package successful automations into reusable tools that can be leveraged across multiple teams.
• Design, build, and maintain dashboards and operational reporting using Power BI, Superset, Salesforce/Litify, and Excel.
• Write SQL queries against Redshift to extract, transform, and analyze operational data.
• Monitor the performance of deployed automations and continuously improve reliability and business impact.
• Stay current on emerging AI capabilities and proactively recommend new opportunities to improve operations.

Qualifications:

• 3–6 years of experience in business operations, analytics, business intelligence, technical operations, or a related field.
• Hands-on experience building practical solutions using Claude, Claude Code, GPT, or comparable AI platforms.
• Proficiency with SQL and Python.
• Experience with Power BI, Salesforce/Litify, Redshift, or comparable reporting and CRM platforms is preferred.
• Strong analytical and problem-solving skills with a focus on process improvement and measurable business outcomes.
• Ability to manage multiple projects in a fast-paced environment.
• Excellent written and verbal communication skills.
• Bachelor's degree or equivalent practical experience, preferably in Business, Computer Science, STEM, or a related field.

Benefits:

• Medical and dental insurance
• 401(k) plan
• Paid time off and paid holidays