Description
Join our team this Christmas and help deliver an exceptional experience for our customers during one of the busiest times of the year.
This is a fixed-term seasonal contract ending on 26 December 2026, with the possibility of an extension subject to business needs.
The role is focused on evening shifts, and successful candidates must be available to work evenings across Monday to Sunday, including weekends. Hours will vary in line with customer demand throughout the Christmas trading period, so flexibility is essential.
Key Responsibilities
- Provide exceptional customer service by proactively serving customers and role-modelling the service behaviours in store
- Prioritise customers before tasks and deliver an inspiring shopping environment through excellent standards of product presentation and availability
- Participate in Plan A activities to support local community initiatives
- Sell confidently to customers using knowledge of products and services to increase sales in-store and through digital channels
- Ask questions to understand customer needs and offer personal recommendations and suggestions
- Take part in store events to achieve selling targets and create selling opportunities at all service points
- Understand store business priorities and contribute to improving store performance
- Follow safe and legal working practices and minimise losses throughout the store
- Adapt and work flexibly across the store to support colleagues and meet customer and business needs
- Own personal development and look for opportunities to grow knowledge
- Share knowledge and experience with colleagues to encourage and support their learning and development
Benefits
- Competitive salary
- Opportunity to work with a well-known and respected retailer
- Flexible working arrangements
About Us
Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.