Praktikum Customer Insights & Analytics

What you'll do

You'll be part of our team that bundles the customer's voice, delivers the basis for defining action fields for decision-making bodies and departments, and contributes to a consistent and unique customer experience across all customer touchpoints along the entire customer journey.

• Your focal points are international customer insights and analytics projects, trend market research, usability studies (UX testing), and hands-on AI & BI projects.
• You'll prepare decision-making documents for (board) committees.

What you need

• You have a place of study in economics, MINT, psychology, market research, or a comparable course of study (at least in the 3rd semester or in the gap year between bachelor and master).
• You have first programming knowledge (Python/R).
• You have knowledge in the field of business intelligence (Power BI, SAC).
• You have excellent analytical and methodical knowledge.
• You have very good communication and team skills.
• You have very good German and good English knowledge (at least B2).

Why this matters

This role is part of our team that bundles the customer's voice, delivers the basis for defining action fields for decision-making bodies and departments, and contributes to a consistent and unique customer experience across all customer touchpoints along the entire customer journey.